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Terms & Conditions

A legal disclaimer

At [Your Tourism Agency Name], accessible from [your website URL], we are committed to protecting the privacy and security of our visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make bookings, or inquire about our travel services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:
When you visit our website, sign up for newsletters, or make a booking or inquiry, we collect personal details that may include:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment information (for bookings)

  • Travel preferences and details (e.g., destination, dates, special requests)

  • Any other information you voluntarily provide to us through contact forms or booking forms

Usage Data:
We may collect information on how you use and interact with our website, such as:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Date and time of your visit

  • Referral sources

  • Device type and operating system

  • Location data (if you enable location services)

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us personalize your browsing experience, track bookings, and analyze website performance.

You can disable cookies through your browser settings, but this may impact your ability to use some website features.

2. How We Use Your Information

We use the information we collect in the following ways:

  • Booking Services: To process your bookings, confirm reservations, and communicate with you regarding travel itineraries and updates.

  • Customer Support: To respond to inquiries and provide support for your travel-related questions or issues.

  • Personalization: To personalize our services and recommendations based on your travel preferences, previous bookings, and browsing history.

  • Marketing Communications: To send you newsletters, promotions, or special offers related to our services, provided you have opted into receiving such communications.

  • Website Improvement: To analyze website usage and improve functionality, user experience, and performance.

  • Legal Compliance: To comply with applicable legal requirements and resolve disputes.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following situations:

  • Service Providers: We may share your data with third-party service providers that help us operate our website, process payments, and deliver our services (e.g., booking systems, payment processors, email marketing services). These third parties are only authorized to use your information for the purpose of providing services on our behalf and are obligated to protect your data.

  • Travel Partners: If you book a tour, hotel, or other travel service through our website, we may need to share your details with our partners (e.g., hotels, airlines, local tour operators) to complete your reservation and provide the requested services.

  • Legal Compliance: We may disclose your information if required by law, such as in response to legal requests or to protect our rights and the safety of others.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption (SSL) to secure sensitive information such as payment data during transmission. However, no method of electronic storage or data transmission is entirely secure, and we cannot guarantee complete security.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights concerning your personal data. These rights may include:

  • The right to access and receive a copy of your personal data

  • The right to correct or update any inaccurate or incomplete personal data

  • The right to request the deletion of your personal data

  • The right to object to or restrict the processing of your data

  • The right to withdraw consent, where applicable

If you wish to exercise any of these rights, please contact us using the information provided below.

6. Links to Third-Party Websites

Our website may contain links to other websites, including those of our travel partners. Please note that we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of those websites before sharing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal information from a child under 16, we will take steps to delete such data as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy at any time. When we do, we will post the revised policy on this page and update the "Effective Date" at the top of the page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:

[Your Tourism Agency Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Office Address]
Website: [Your Website URL]

Terms & Conditions - the basics 

What to include in the T&C document

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